Client Experiences
Choosing a counsellor is personal, and it can be difficult to know what working together may feel like before you begin.
The experiences shared here offer a glimpse into how clients have experienced the counselling space, my approach and the work we have done together. Every person’s circumstances, needs and counselling process are different
Testimonials are shared with explicit permission. Some testimonials have been shortened for clarity without changing their meaning. Individual experiences and outcomes vary.
A gentle place to start
"My experience was wonderful. I felt safe, wanted, loved, and most of all, I was never judged. She allowed me to be myself, to say what was on my mind, and grow. I have learned a lot from her. She listened and gave advice. All in all am really grateful for finding her in my time of need. She is a wonderful person.
I can recommend her to anyone."
- Treasure
Learning to understand my patterns
I met Tracey through Humanitas, and working with her has been one of the most valuable parts of my healing journey. She has supported me through my sobriety journey and helped me work through past trauma and deeply rooted core beliefs in a way that no previous psychologist or therapist had been able to do. What sets her apart is her willingness to go beyond surface-level conversations and explore the deeper issues that need attention. Her insight, patience, and genuine care have helped me gain a much better understanding of myself and the patterns that were holding me back. I am incredibly grateful for the role she has played in my personal growth and healing, and I would highly recommend her to anyone looking for a compassionate, dedicated, and highly skilled counsellor. - Zaria
Feeling heard, understood and supported
Discovering who I truly am
Tracey’s calm energy and the way she asks questions made me feel safe, relaxed and open. I was able to speak freely without feeling embarrassed or judged. Through our sessions, I learned how to stand up for myself and set healthy boundaries without being harsh or rude. I truly enjoyed our sessions and always looked forward to them because, for the first time, I felt genuinely heard. Tracey helped me understand that my emotions are valid, and that has been life-changing for me. I would highly recommend Tracey to anyone seeking compassionate, supportive, and insightful counselling. - Mpho
Support when I needed it most
Finding Tracey during one of the hardest seasons of my life was genuinely life-changing. Tracey helped me understand patterns rooted in my childhood that had been quietly affecting my relationships and mental health for years. She's warm, non-judgmental, and creates a space where you can be completely honest. She didn't just listen — she equipped me with real tools for managing anxiety and setting boundaries. Accessible, professional, and deeply human. Highly recommend Tracey to anyone who needs support but doesn't know where to start. - Buyi
Finding strength through compassion
I would like to express my sincere gratitude and appreciation for the support and guidance I have received from Tracey. Throughout my time in therapy, she provided a safe, supportive, and non-judgmental environment where I felt comfortable discussing my thoughts, feelings, and challenges. Her professionalism, compassion, and understanding have helped me gain valuable insight into myself and develop healthier ways of coping with life's difficulties. The skills and strategies I have learned during our sessions have had a positive impact on my emotional well-being, confidence, and personal growth. Her dedication and genuine care have made a meaningful difference in my life, and I am grateful for the progress I have been able to achieve with her support. I highly recommend their services to anyone seeking a knowledgeable, compassionate, and effective counsellor. - Siphumeze
A safe place to begin
When I first started counselling, I thought I simply needed someone to talk to who could make everything feel better and take the pain away. Over time, my understanding of therapy completely changed. It became less about “fixing” everything and more about discovering and delving deeper into who I truly am. Working with Tracey helped me recognise the patterns, habits, and emotional responses that have shaped my life. I came to understand that many times I was reacting and not truly responding. Through therapy, I learned that some of my reactions were rooted in deep past experiences rather than the present moment itself….I’ve learned how to pause, reflect, and respond with greater awareness instead of automatically reacting from hurt, fear, or survival. One of my biggest takeaways is that life is not linear. Healing, growth, and self-discovery are ongoing journeys. I’m learning to embrace trying new things, understanding myself with more compassion, and allowing myself to grow without needing everything to be perfect. I’m truly grateful for the safe space, guidance, and support I received through this journey. - Vivian
From darkness into the light
From start to finish, I truly felt seen, heard, and understood in a way that helped me navigate one of the most difficult seasons of my life. I had spent so much time pouring into others while neglecting myself, and for the first time, someone genuinely validated how heavy everything had been for me. Instead of making me feel guilty for being tired, I was reminded that I had been carrying too much for too long and that it was okay to rest, step back, and pour into my own cup again. The sessions helped me unpack and process some of the most traumatic experiences I’ve faced, while also helping me realize patterns, emotions, and truths about myself that I had ignored for years. The questions asked during our conversations challenged me to reflect deeply, heal intentionally, and become more self-aware. I walked away with not only clarity, but also practical tools, emotional support, and a renewed sense of hope for my future. What stood out most to me was the compassion, patience, and genuine care shown throughout the process. I never felt judged or rushed. I felt supported every step of the way, and that made such a significant impact on my healing journey. I would absolutely recommend Tracey to anyone looking for a life coach or wellness coach, especially anyone struggling emotionally, mentally, or spiritually and needing guidance, support, and a safe space to heal and grow. Thank you again for the incredible work you do. It truly changes lives. - Lorencia
Note: I am an ASCHP-registered Specialist Wellness Counsellor. References to counselling and therapy reflect clients’ personal experiences and are not intended to describe services outside my professional scope of practice.
